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Books

Anthonissen, P (ed) (2008) Crisis Communication: practical PR strategies for reputation management and company survival Kogan Page Amazon UK

Bland, M (1998) Communicating out of a Crisis, Palgrave Macmillan Amazon UK

Fearn-Banks, K (3rd ed 2007) Crisis Communications: A Casebook Approach, Lawrence Erlbaum Associates Amazon UK

Larkin, J (2002) Strategic Reputation Risk Management, Palgrave Macmillan Amazon UK

McCusker, G (2006) Talespin: public relations disasters - inside stories & lessons learnt, Kogan Page Amazon UK

Power, M (2004) The Risk Management of Everything, Demos Free download - pdf format

Regester, M and Larkin, J (3rd ed 2005) Risk Issues and Crisis Management, Kogan Page Amazon UK

Chapters

Gillions, P (2006) Issues management in Tench and Yeomans (eds): Exploring Public Relations, FT Prentice Hall

Langford, M (2006) Crisis public relations management in Tench and Yeomans (eds): Exploring Public Relations, FT Prentice Hall

Kumar, N and Tavassoli, N (16 August 2006) Dell can turn product failure into an opportunity, Financial Times article on FT.com

Gerald Baron: Crisis blogger

Jonathan Bernstein: Crisis Manager blog