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Books

Ferrabee, D (2007) People Power: Or How Organisations Should Make Life Interesting For People, Lulu.com Lulu.com

Holtz, S (2003) Corporate Conversations: A Guide to Crafting Effective and Appropriate Internal Communications, Amacom Amazon UK

Quirke, B (2002) Making the Connections: Using Internal Communication to turn Strategy into Action, Gower Publishing Amazon UK

Smith, L with Mounter, P (2005) Effective Internal Communication, Kogan Page Amazon UK

Chapters

Theaker, A (2004) Internal communications in Theaker: The Public Relations Handbook, Routledge

Yeomans, L (2006) Internal communication in Tench and Yeomans (eds): Exploring Public Relations, FT Prentice Hall

Articles

Welch, M and Jackson, P (2007) Rethinking internal communcation: a stakeholder approach, Corporate Communications: An International Journal, Vol 12, No. 2, 177-198

Internal Links

Organisational studies

External Links

Earp, J A guide to feedback mechanisms, CIPR 

Miller, R Keeping up with the iPod generation Daily Telegraph, 22 March 2007

Smythe, J (2005) Engaging people at work to drive strategy and change, McKinsey and Company pdf format